Operations Support Executive (Hybrid)

Location Dublin
Job type: Permanent
Job ref: 39487
Published: 13 days ago

I am currently recruiting for an Operational Support Executive on behalf of my client, a leading Asset Management company, based in Dublin.

 

This is a Hybrid role. You will be required to work onsite 2 days per week.

 

The ideal candidate will have proven experience in Loan Servicing and will hold an APA in Loans.

 

You will be responsible for actioning daily banking procedures including, processing Direct Debit Facilities, Allocating Payments and banking uploads. You will also ensure that both Customer and Operational requests are actioned in a timely manner.

 

Salary and Benefits

·      €35000

·       Hybrid Working Model (2 days onsite)

 

Role and Responsibilities

·       Daily banking including processing of direct debit facilities, banking upload and allocation of payments

·       General loan administration such as issuing mortgage statements, redemption statements, invoice processing etc

·       Ensuring operational and customer requests are actioned within a timely manner and within agreed timelines

·       Daily post in - scanning, logging, assigning accurately within SLAs, including receipt and input of Standard Financial Statements

·       Daily outbound post and ad hoc manual lettering- ensuring all post is sent out timely, registered and stamped accurately. Performing QA on post and manual lettering where other team members perform this role

·       Preparation and Issuing of SAR (Subject Access Requests) in line with regulatory timelines

·       Security Discharges and release of security in line with agreed process and timelines

·       Work within agreed metrics, for all operational and customer requirements, including meeting agreed targets and service level agreements

·       Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required

·       Displays awareness of the MCFID risk and control environment, engaging proactively with colleagues and management to identify and mitigate risk

·       Preparation and Issuing of SAR (Subject Access Requests) in line with regulatory timelines

·       Security Discharges and release of security in line with agreed process and timelines

 

Skills and Experience

 

·       APA Loans qualification is essential

·       Previous loan servicing experience is desired

·       Excellent communication skills, both written and verbal

·       Attention to detail and accuracy

·       Ability to maintain good interpersonal relationships

·       Ability to react and deal with change in a fast-moving environment

·       Strong Microsoft Office skills

 

For more information or to apply please send a copy of your up to date CV to keara@executiveconnections.ie or call 017038840